Refund and Returns Policy
Last Updated on 26-02-2023
Thank you for considering Erakina. We strive to provide high-quality products and services to our customers. However, we understand that sometimes you may need to return a product or request a refund. Please read our return and refund policy carefully before making any purchase.
If you are not satisfied with your purchase, you may return the product for a refund within 2-3 days of the purchase date. To be eligible for a return, the product must be in its original condition and packaging. You will be responsible for the shipping costs of returning the product. Once we receive and inspect the returned product, we will issue a refund to your original payment method.
If you have received a defective product or if the product you received is not the one you ordered, please contact us immediately. We will work with you to resolve the issue. If a refund is deemed necessary, we will process the refund as soon as possible. Refunds will be issued to your original payment method.
You may cancel an order at any time before it is shipped. If you wish to cancel an order, please contact us as soon as possible. Once an order has been shipped, it cannot be canceled.
If you have any questions or concerns about our return and refund policy, please contact us at firstname.lastname@example.org or visit our contact page. We are committed to providing excellent customer service and will do our best to resolve any issues you may have.